Originally published in French. This English version was machine-translated and lightly edited. See the French original on our French case studies page.
Managed and maintained by ASK Wellness, Trade Winds Terrace is a retirement home located in Merritt, British Columbia. It offers its residents independent living options, various amenities as well as several services.
When their fire alarm system stopped working overnight, they contacted the Phoenix Fire team to complete the emergency replacement. Thanks to the inventory they had and their rapid response, Phoenix Fire was able to offer them Maple Armor products in addition to doing the installation the same day!
The new system now includes the FW106 control panel, FW122 compact annunciator, FW511 smoke detector, FW521 heat detector, FW721 hand stations, FW962 horns/strobes and FW971 horns. The system also required the FW811 input module, the FW831 relay module and the FW851 isolator module.
The installation of the fire alarm system for the retirement home was completed in two days by two technicians. They were not able to meet the requested deadline given that they reacted very quickly which meant that they did not necessarily have all the necessary equipment. Despite some doubts regarding our products given the lack of knowledge of our line, the entrepreneur told us that the products were of very high quality and that they exceeded his expectations! Moreover, he now trusts Maple Armor products and plans to do other installations with our products in the future!
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